Frequently Asked Questions
Everything you need to know about MagBak products and services.
What makes MagBak cases different from standard magnetic cases?
MagBak cases feature industrial-strength magnets that allow you to mount your phone to any metal surface while remaining fully compatible with MagSafe accessories and wireless charging.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days within the United States. Expedited shipping options are available at checkout for faster delivery.
Will the magnets in the case damage my credit cards or phone?
No, our magnets are specifically shielded and positioned to ensure they do not interfere with your phone's internal components, GPS, or credit card strips.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.
Do you offer a warranty on your products?
Yes, all MagBak cases and accessories come with a 1-year limited warranty covering any manufacturing defects or material failures.
Can I use MagBak accessories with a non-MagBak case?
While some accessories use standard MagSafe technology, we recommend using MagBak cases to ensure the strongest magnetic connection and optimal mounting performance.