Returns & Exchanges
At MagBak, we stand behind the quality of our products and offer a 30-day return window for items in original condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution for a refund or replacement.
Return Process
- 1.Initiate the Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization slip to include inside your package.
- 3.Pack and Ship
Securely place the MagBak products in their original packaging and drop off the box at any authorized carrier location listed on your label.
- 4.Receive Your Refund
After our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.